Privacy Policy

This Privacy Policy explains how Munch AI (“Munch AI,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website or get in touch with us. We've tried to keep it plain and honest: we collect only what we need to respond to you and operate our site.

By using our website, you agree to the collection and use of information in line with this policy.

Information you provide to us. When you submit our contact form, we collect the details you choose to share — your name, email address, company (optional), and the contents of your message. We use this only to respond to your enquiry.

Information collected automatically. Like most websites, our hosting infrastructure may log basic technical information when you visit — such as your browser type, device, approximate region, and the pages you view. This is used to keep the site secure and reliable.

We do not knowingly collect sensitive personal information, and we do not require you to create an account to browse the site.

We use the information we collect to:

• Respond to your messages and demo requests, and follow up about Munch AI products and services.
• Operate, maintain, and improve our website.
• Protect against fraud, abuse, and security issues.
• Comply with our legal obligations.

We will not use your contact details to send you marketing you didn't ask for, and we never sell your personal information.

We share information only in the limited circumstances described below:

• Service providers. We use trusted third parties to run our site and communications — for example, Resend, which delivers the email generated by our contact form. These providers process information on our behalf and only as needed to provide their services.
• Legal reasons. We may disclose information if required to do so by law, or to protect the rights, property, or safety of Munch AI, our users, or others.
• Business transfers. If Munch AI is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

We keep the information you send us for as long as needed to respond to your enquiry and maintain a record of our correspondence, and then for a reasonable period afterward as required for legitimate business or legal purposes. You can ask us to delete your information at any time (see your rights below).

Depending on where you live, you may have rights over your personal information — including the right to access, correct, or delete it, to object to or restrict certain processing, and to ask for a copy of the data you've provided. We will honor these rights as required by applicable law, including the GDPR and the CCPA where they apply.

To exercise any of these rights, email us at hello@munchai.io. We may need to verify your identity before acting on your request.

We take reasonable technical and organizational measures to protect the information we hold. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.

Munch AI operates online, and the providers we work with may process information in countries other than your own. Where we transfer information internationally, we take steps to ensure it remains protected in line with this policy and applicable law.

Our website and products are intended for businesses and adults. They are not directed to children, and we do not knowingly collect personal information from anyone under the age of 16.

We may update this Privacy Policy from time to time. When we do, we'll revise the “Last updated” date at the top of this page. Significant changes will be made clear on this page.

If you have any questions about this policy or how we handle your information, reach us at hello@munchai.io.